Below are some frequently asked questions.  If the answer to your question is not listed, please call 913-422-4468 and we'll be happy to help.  We do NOT have Paper Catalogs.  All of our products, specials and promotions are listed on our website.

Company Information Where is Cookie Prints located? What are your hours of operation?	My Account How do I create an account? How do I edit my account information? I forgot my member id or password.
Cookie Information How are your cookies different than other photo cookies? What are the size dimensions of your cookies? What flavors of cookies do you offer? How should I store Cookie Prints Cookies? Are all Cookie Prints products free of Nuts or Nut Oils? Do Cookie Prints cookies have preservatives?	Order Status Has my order shipped? How do I track my order?
Pricing & Billing Can you bill me? Can I pay by check? What forms of payment do you accept? Do I have to pay sales tax? When will my credit card be charged?	Ordering How do I send an image for my cookies? Can you add text to my cookies? When should I place my order to receive it on a specific date? If I place my order in advance, when will the cookies be baked? How do I order on your website? Can I order multiple pictures to be used for my cookies?
Shipping May I specify an exact ship date? What are your shipping rates? Can you ship to a PO Box?	General Policies Does Cookie Prints guarantee my order will be shipped fresh? What is your cancellation policy? Do you accept returns? What if there is a problem with my order when it arrives? Terms and Conditions